User Management ~ Menu Role Configuration

Menu Role Configuration is used to configure which Navigation Modules and Configuration access in the Admin Console that are available to a selected role. 

*Note: Once changes have been made or settings edited, you must log out and back into CMS to see the changes.

To select Menu items, check the Module name and then deselect the other areas in the hierarchy that you don't want the Users in the Role to access.  

For example, if the screenshot below, the Specialist role has access to Change Password and under Automation create or edit Work Order Escalation and Flow

June 2026